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When you’re new to eLearning, the start of any project can seem chaotic. It’s easy to become overwhelmed trying to collect the information you need and transform it all into an engaging eLearning course. The success of many eLearning projects hinges on the relationship you create and maintain with your subject matter experts–this starts with facilitating an eLearning project kickoff meeting.

The success of many eLearning projects hinges on the relationship you create and maintain with your subject matter experts–this starts with facilitating an eLearning project kickoff meeting.

Although the purpose of an eLearning project kickoff meeting might seem self-explanatory, it’s not always obvious what should occur during this initial meeting. Who should you invite? What questions should you ask? What decisions must you make?

If these are questions you’ve asked yourself, here are three tips to help you hold a successful eLearning project kickoff meeting.

Invite the Right People

When conducting an eLearning project kickoff meeting, make sure to invite the right people.

Facilitating a successful eLearning project kickoff meeting starts by inviting the right people. The kickoff meeting is one of the few opportunities you’ll get to have everyone in the same room (or on the same conference line). You don’t want to waste this opportunity!

Inviting the right people to your kickoff meeting lets you answer questions, collect content, and set expectations. Make sure to invite the following individuals to your next eLearning project kickoff meeting:

  • Yourself: This one might seem obvious, but I have to say it nonetheless. The eLearning project kickoff meeting is your meeting. You are responsible for scheduling, facilitating, and inviting the right people to the meeting.
  • Project Stakeholders: It’s important to include certain individuals, even if they aren’t directly involved in the eLearning development process. This might include related business partners, leadership, or other people affected by the results of the course. Being involved in the kickoff meeting gives these folks an opportunity to ask questions and see the direction the project is heading.
  • Subject Matter Experts: The most important people to include in your eLearning project kickoff meeting are your subject matter experts. Your subject matter experts are the ones you’ll be working the closest with during the eLearning development process. And the truth is, you and your subject matter experts need each other! They possess the information you need to solve their problem.
  • Other Designers / Developers: Finally, you’ll want to invite any other designers or developers that will be working on the project. Although this may not be the case with every project, anyone participating in the development of the course should be present.

Ask the Right Questions

When conducting an eLearning project kickoff meeting, make sure to ask the right questions.

An eLearning project kickoff meeting is just as much about information collection, as it is information sharing. Although you should spend much of your time educating your subject matter experts on the eLearning development process, you also want to spend ample time asking questions. The questions you ask should help you obtain the information you need to start the development of the course. Because every eLearning project and course will be different, so will your questions!

The questions you ask should help you gather relevant information, such as:

  • Project scope
  • Desired business goals
  • Course content
  • Course development process
  • Course delivery

Set the Right Expectations

When conducting an eLearning project kickoff meeting, make sure to set the right expectations.

Finally, the eLearning project kickoff meeting is one of the few opportunities you have to set the right expectations with your subject matter experts. Never assume your subject matter experts have experience with the eLearning development process! You can do yourself a favor (and avoid a lot of mistakes) by taking the time to educate them about the process and setting a few expectations.

The expectations you set with your subject matter experts should include:

  • Defining good eLearning design
  • Their role in the development process
  • Their role in the review process
  • Any deliverables they own

The Bottom Line

Starting an eLearning project with a meaningful kickoff meeting can significantly increase the odds of a productive relationship with your subject matter experts. It can help you answer their questions, set expectations, and help you collect the information you need to build an effective eLearning course. When you finish the kickoff meeting, create an eLearning project plan and eLearning project schedule to outline everything that was discussed and agreed upon during the meeting.

If you’d like to learn more about managing your eLearning projects, check out this post.

What other tips can you share for successful eLearning project kickoff meetings? Share them by commenting below!

Tim Slade

Hi, I’m Tim Slade, and I’m a speaker, author, and founder of The eLearning Designer's Academy. Having spent the last decade working to help others elevate their eLearning and visual communications content, I have been recognized and awarded within the eLearning industry multiple times for my creative and innovative design aesthetics. I’m also a regular speaker at international eLearning conferences, a LinkedIn Learning instructor, and author of The eLearning Designer’s Handbook.

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